Want to provide the best customer experience possible?

Here are track session recommendations to learn how to turn your customer service into a personalized customer experience:

Build Trust or Die in the New Economy

with David Horsager

Optimize Sales Lead Performance for Maximum Return

with Bob McCann

The Internet is Killing Your Parts & Accessories Biz? Think Again.

with Sam Dantzler

Fix It Right: Then and Now

with Valerie Ziebron

Monday, Dec. 10

7-8 PM

Topic: Dealership Financials

with Sam Dantzler

Tuesday, Dec. 11

9:15 - 10:15 AM

Topic: Fix it Right

with Valerie Ziebron

Tuesday, Dec. 11

6:30 - 7:30 PM

Topic: Lead Performance

with Bob McCann

Improve Revenue, Efficiency and CSI with an Active Delivery Process

with David Foco

*Note: The Learning Lab is first-come, first-served. Sign up in the Expo Hall immediately upon arriving. Spots fill quickly!

OTHER MUST DO ITEMS

WALK THE EXPO HALL

ATTEND THE DEALER-TO-DEALER ROUNDTABLES

Maybe you are looking for better ways to track your teams sales, or just manage your team in general. In the Expo Hall, you'll find partners looking to help make your processes seamless and help your dealership run like a pro.

 

 

 

Here from other dealers about how they handle workforce issues in their own dealership, or offer up your own perspectives! What better way to learn, then through your peers. 

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